Terms & Conditions
Effective Date: March 30, 2026Welcome to Divi Health Sciences. This website (the "Site") is owned and operated by Divi Health Sciences. By accessing, browsing, or purchasing from this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and our Refund Policy.
All content on this Site, including text, graphics, images, and the "Find Your Solution" survey results, is for informational and educational purposes only. Divi Health Sciences formulations are Precision Nutritional Therapies and are not a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.
1. Accuracy of Clinical Information
While we strive for absolute scientific accuracy, the metabolic and clinical recommendations provided by our automated diagnostic tools are based on general clinical protocols. Individual biological responses to nutritional interventions vary. We do not warrant that the results obtained from the use of our formulations will be identical for every user.
2. Use of the "Find Your Solution" Tool
Our diagnostic survey is designed to help route you to the correct clinical protocol. By using this tool, you represent that the information you provide is accurate and truthful. Divi Health Sciences is not liable for any incorrect product recommendations resulting from inaccurate or withheld information provided by the user.
3. Intellectual Property Rights
The Site and its original content, including but not limited to the product formulations (METIRIS, SYNAPTIS, MATRIVA, SUMABOOST), proprietary survey logic, software code, brand aesthetic, and clinical monographs, are the exclusive property of Divi Health Sciences. Any unauthorized reproduction, redistribution, or "scraping" of our clinical data or diagnostic logic is strictly prohibited and will be met with legal action.
4. User Accounts and Security
If you create an account on our Site, you are responsible for maintaining the confidentiality of your credentials. You agree to accept responsibility for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we suspect fraudulent or unauthorized activity.
5. Product Pricing and Availability
All prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to:
- Modify prices for our clinical formulations without prior notice.
- Limit the quantities of any product per customer or geographic region.
- Discontinue any product or formulation at any time.
6. Third-Party Links & Gateways
Our Site may contain links to third-party websites or services (such as Razorpay, WhatsApp, or FedEx) that are not owned or controlled by Divi Health Sciences. We assume no responsibility for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that Divi Health Sciences shall not be responsible or liable, directly or indirectly, for any damage or loss caused by your use of such services.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Divi Health Sciences, its directors, employees, or clinical partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or other intangible losses, resulting from:
- Your access to or use of (or inability to access or use) the Site.
- Any conduct or content of any third party on the Site.
- Any product purchased through the Site and its subsequent usage.
8. Indemnification
You agree to defend, indemnify, and hold harmless Divi Health Sciences from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of your use and access of the Site, or a breach of these Terms.
9. Governing Law & Jurisdiction
These Terms shall be governed and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access our Site after those revisions become effective, you agree to be bound by the revised terms.